Shipping and Delivery Policy
Last updated: [23rd June, 2025]
At Thread and Sole, we are committed to delivering your order in a timely and secure manner. Please review our shipping and delivery policy below.
🚚 Shipping Information
Order Processing Time: All orders are processed within 1-2 business days (excluding weekends and public holidays).
Dispatch Time: Orders are dispatched within 2-3 business days after processing.
Delivery Timeframe:
Metro Cities: 3-5 business days
Other Locations: 5-8 business days
Remote Areas: 7-10 business days
Please note: Delivery times may vary based on location, courier service, or unforeseen circumstances.
🌍 Shipping Coverage
We currently ship all over India. For bulk or international orders, please contact us at threadandsole1@gmail.com before placing your order.
💸 Shipping Charges
Prepaid Orders: Free Shipping on all orders.
Cash on Delivery (COD): ₹50 COD fee (if available in your area).
📦 Tracking Your Order
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment’s progress.
❗Delivery Delays
Thread and Sole is not responsible for delays caused by:
Courier company issues
Natural disasters
Local disruptions (strikes, lockdowns, etc.)
We will do our best to keep you updated and support you in such cases.
📬 Incorrect Address
Please ensure your shipping address and contact number are correct at checkout.
Orders with incorrect or incomplete addresses may be delayed or returned to us. In such cases, reshipping charges will apply.
For any questions regarding your order, feel free to reach out to us at 📧 threadandsole1@gmail.com